Vândut de elefant.ro
DescriptionWorking with Problem FacultyWhen asked to name their number one concern and problem, department leaders overwhelmingly said that it was dealing withdifficult people. Now R. Kent Crookston draws on the wisdom ofseasoned department chairs, the academic literature, and his ownexperience as a department head and dean to shed new light on thisperennial problem. Working with Problem Faculty outlines apractical six-step process that aims at improving an entiredepartment and charts a clear course for dealing with problemfaculty byClarifying values and expectationsFollowing policyBuilding trust with colleaguesEvaluating yourself and your perceptionsListeningTaking appropriate actionBy following these six steps, department chairs are able tochallenge problem faculty with consideration, confidence, andeffectiveness.Anyone seeking practical help in dealing with difficult peoplewill appreciate this book. Using relevant examples, Crookstondescribes a six-step process for managing people who might appearto be unmanageable.--Mary Lou Higgerson, vice president for academicaffairs emeritus, Baldwin Wallace UniversityCrookston has done his homework. After careful research anddecades of personal experience Dr. Crookston shares a practical, insightful, and crucial handbook for addressing the most formidablechallenge all leaders face. And best of all, he doesnt just adviseon how to act when things go wrong, he gives proactive guidance toensure that things go right.--Joseph Grenny, New York Times bestsellingcoauthor of Change Anything and Crucial Conversations: Tools for Talking When Stakes are HighAbout the authorR. Kent Crookston is the director of the Academic Administrative Support Program at the Brigham Young University Faculty Center. In addition to researching academic administration, he currently researches and teaches effective decision-making.
Preț:
Vânzător: Elefant.ro
Brand: Jossey-bass
