Start with the Customer. How to deliver world-class customer service, Paperback - Jo Causon

Detalii:

Start with the Customer will reframe your understanding of the modern customer, guide you through the forces shaping their behaviour, reveal the golden rules and cardinal sins of service and help you build a world class service culture, fit for whatever youre selling and wherever youre selling it.Publisher: Pearson Education LimitedAuthor(s): Jo CausonNumber of pages: 256Publication date: 2025Dimensions: 215 x 139 x 18Cover type: Paperback / softback

Preț:

136.99 ^RON

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Alte detalii:

Vânzător: Elefant.ro
Brand: Pearson Education Limited